Customer Care Executive

salary 12,000 - 20,000 /Month
company-logo
job companyDigitech Call System Private Limited
job location Sector V - Salt Lake, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Benefits: Medical Benefits
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PAN Card, Aadhar Card

Job Description

Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Digitech Call System Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 99 Customer Care Executive at Digitech Call System Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Domestic Calling, Domestic Calling, Non-voice/Chat Process, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Sanjukta Chowdhury

Interview Address

College More Godrej Waterside Building, Tower 2 Out Gate 13th Floor
Posted 10+ days ago
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