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Customer Care Executive

salary 18,000 - 25,000 /month
company-logo
job companyDaaj Sellos Immigration (opc) Private Limited
job location Sahakara Nagar, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Malayalam
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Description

We are looking for a Customer Care Executive to join our team at Daaj Sellos Immigration (opc) Private Limited. The role offers ₹ 18,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Immigration. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Daaj Sellos Immigration (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 2 Customer Care Executive at Daaj Sellos Immigration (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, International Calling, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Malayalam

Contact Person

Jishnu Np

Interview Address

Sahakara Nagar, Bangalore, Sahakara Nagar, Bangalore
Posted 4 days ago
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