Customer Care Executive

25,000 - 35,000 /month

Corehire Solutions

Mansarovar, Jaipur

6 - 36 months Experience in Customer Support / TeleCaller

95 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance

Job Description

We are looking for a Customer Care Executive to join our team at Corehire Solutions. The role offers ₹ 25,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many openings are available for this position?
Ans : There are 95 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge.
Where is this job located?
Ans : This Customer Care Executive job is located in Mansarovar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 95 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, Meal, Insurance

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

Salary

₹ 25000 - ₹ 35000

Contact Person

Sajid Iqbal

Interview Address

Office No 1501, 1508 Nyati Enthral Sr.no. 12/1A Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014, Mansarovar, Jaipur

Posted 4 days ago