Telecaller

27,000 - 40,000 /month

Teleperformance

Mansarovar, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

70 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Telecaller to join our team at Teleperformance to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 27,000 - ₹ 40,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling, International Calling for this Telecaller job offered by Teleperformance in Mansarovar, Jaipur.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹27,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many openings are available for this position?
Ans : There are 70 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Mansarovar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹27,000-₹40,000 per month. This is a Full Time opportunity and has 70 openings available.