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Customer Care Executive

salary 15,000 - 29,000 /month*
company-logo
job companyCoral Bling Services Private Limited
job location Thane West, Mumbai
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
20 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, PF

Job Description

Job Responsibilities

  • Make outbound calls to customers regarding pending payments.

  • Follow up with customers for outstanding dues and overdue accounts.

  • Remind customers about payment deadlines and due dates.

  • Understand customer concerns and provide suitable payment solutions.

  • Convince customers to clear pending payments within the given timeline.

  • Maintain accurate records of customer interactions and payment commitments.

  • Achieve daily and monthly collection targets.

  • Follow professional communication standards while handling customers.

Required Skills

  1. Good communication and convincing skills.

  2. V2 communication proficiency mandatory.

  3. Strong negotiation and customer-handling skills.

  4. Ability to handle customer objections professionally.

  5. Basic computer knowledge and data entry skills.

  6. Target-oriented approach.

  7. Patience and problem-solving ability.

  8. Knowledge of collection processes is preferred.

Eligibility Criteria

  • HSC / Graduate candidates can apply.

  • Freshers are eligible.

  • Experienced candidates must have a minimum of 6 months of collection experience (on paper).

  • VST verification must be cleared.

  • Immediate joiners only.

  • Valid educational and identity documents required.

  • Address proof mandatory for verification.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 20 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Thane West, Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹29,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Cab, PF

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 29000

English Proficiency

Yes

Contact Person

Bharat Lal
Posted 9 hours ago
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