Customer Care Executive

20,000 - 35,000 /month

Consign Space Solutions Private Limited

Mansarovar, Jaipur

6 - 36 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Job Description – Customer Support Executive (Walmart Process)

Process: Walmart
Role: Customer Support Executive (International Voice Process)
Department: Customer Service / BPO

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for the Walmart process. The role involves handling international voice interactions, resolving customer queries, and ensuring a high level of customer satisfaction.

Key Responsibilities

Handle inbound and/or outbound international customer calls
Provide accurate information and resolve customer queries effectively
Maintain a high level of professionalism and empathy during interactions
Meet quality, productivity, and customer satisfaction benchmarks
Document customer interactions accurately in the system

Eligibility Criteria

Any Graduate or Undergraduate can apply
Minimum 6 months of experience in an International Voice BPO process
Excellent verbal and written communication skills
Strong customer handling and problem-solving abilities

Salary & Benefits

Salary: Up to ₹35,000 CTC per month (based on experience and performance)
Performance-based incentives (if applicable)

Shifts & Working Days

5.5 days working with rotational shifts and weekly offs
Should be flexible to work in night shifts

Cab Facility

For Male employees: ₹180 per night shift (as per number of night shifts)
For Female employees: One-side cab facility during odd hours

Selection Process

HR Round & Operations Round

Additional Requirements

Candidates must clear Versant Test (C1 – US Voice Level)
Immediate joiners preferred
International Inbond Calling experience is must with fluent english.

Contact HR Ajay Singh-8094856487/7340533458

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Consign Space Solutions Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like International Calling for this Customer Care Executive job offered by Consign Space Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 99 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Mansarovar, Jaipur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling with 1-3 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 99 openings.