Customer Care Executive

• Complaint management
•  Resolving Customer complaints timely and effectively and taking steps to ensure such complaints are avoided in future
• Track implementation of corrective action and take action in case of non-conformance
• Closing all the customer complaints in CRMDMS after appropriate resolution
• Meeting customer in field for resolution of complaints
• Feedback collection
• Planning daily, weekly and monthly customer contact process to be followed by the CRM team for feedback
• Diagnose the root cause for the customer complaints and determine accountability
• Discuss customer feedback (positive and negative) in daily sales meeting
• Action plan the issue with the concerned team and fix time for resolution

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹23500 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Concept Motors India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Concept Motors India Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.