Customer Care Executive

17,000 - 22,000 /month

Concentrix

Sector V - Salt Lake, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

Job Description:

We are looking for dynamic and customer-focused individuals for the role of Customer Support Executive in an International Process. The candidate will be responsible for handling customer queries, providing resolutions, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle customer queries via calls, chat, or email in an international process

Provide accurate information and resolve customer concerns effectively

Maintain a professional and positive attitude while interacting with customers

Ensure customer satisfaction and adherence to quality standards

Meet performance targets and KPIs

Eligibility Criteria:

Good to excellent English communication skills (both verbal and written)

Ability to understand and speak fluently with international customers

Basic computer knowledge

Work Details:

5 days working with 2 rotational offs

Rotational shifts (including night shifts)

Cab facility available (as per company policy)

Benefits:

Provident Fund (PF)

Attractive salary package

Growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹17,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.