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Customer Care Executive

salary 18,000 - 21,000 /month
company-logo
job companyCogent
job location Whitefield, Bangalore
job experience6 - 36 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.




**Qualifications:**


- Minimum educational qualification: 12th pass.


- Age between 18 to 30 years.


- Excellent communication skills in English and Hindi


- Ability to handle customer queries and provide appropriate solutions.


- Prior experience in customer service or sales is preferred but not mandatory.




**Responsibilities:**


- Handle inbound/outbound calls professionally and provide information about products/services.


- Identify customer needs, clarify information, and close sales.


- Maintain a high level of customer satisfaction through effective problem-solving.


- Achieve sales targets and goals as set by the company.




**Salary and Benefits:**


- Starting salary of INR 18,000 per month.


- Performance-based incentives and bonuses.


- Comprehensive training and career development opportunities.




Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Whitefield, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Regional Languages

Hindi

Contact Person

Ayushi Singh

Interview Address

, Whitefield, Bangalore
Posted 2 days ago
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