A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 20,000 /month
Cogent
Whitefield, Bangalore
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Customer Care Executives for Voice process
Cogent E-Services Limited
published
Whitefield Bangalore
300
Type- Full-time (on-site)
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi/Malayalam
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits:**
- Starting salary of INR 20,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
