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Customer Care Executive

salary 18,000 - 25,000 /month
company-logo
job companyCogent E-services
job location Work from home
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

Customer Care Executive

Company: Cogent E-Services
Client Process: Axis Bank & Apollo
Work Location: Crescent 3, 11th Floor, Krishnarajapuram–Whitefield, Bangalore
Work Mode: Work from Office
Hiring Status: Open
HR Contact: Shabaz

Job Details

Designation: Customer Care Executive

Department: Voice Process & Sales

Shift: Rotational

Working Days: 6 days a week

Languages Required: English and Hindi

Education: Minimum 12th pass

Experience: 0–5 years

Age Criteria: 18–30 years

Salary & Benefits

Monthly Salary: ₹18,000–₹25,000

Incentives: Additional performance-based incentives

Roles & Responsibilities

Handle customer queries and provide professional customer support over calls.

Make outbound calls to customers and explain relevant products or services.

Promote banking or healthcare-related products and services as per the assigned process.

Achieve customer service quality standards and sales targets.

Maintain accurate customer information and call records.

Communicate effectively in English and Hindi.

Follow company policies, call-handling procedures, and quality guidelines.

Candidate Requirements

Minimum qualification: 12th pass.

Freshers and experienced candidates with 0–5 years of experience may apply.

Good verbal communication skills in English and Hindi.

Customer-focused attitude and basic problem-solving skills.

Willingness to work rotational shifts and six days a week.

Comfortable with voice-based customer service and telesales.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Whitefield, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge with 0-5 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Hannath

Interview Address

Whitefield, Whitefield, Bangalore
Posted 4 hours ago
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