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Customer Care Executive

salary 23,000 - 25,000 /month
company-logo
job companyCogent E Services
job location Brookefield, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Malayalam
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at COGENT E SERVICES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹23,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Cogent E Services?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Care Executive job offered by Cogent E Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹23,000-₹25,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Brookefield, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹23,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Banking Sales

Shift

Day

Contract Job

No

Salary

₹ 23000 - ₹ 25000

Regional Languages

Hindi, Malayalam

English Proficiency

Yes

Contact Person

Mudasir

Interview Address

Gopalan Enterprises, ITPL Main Rd, Phase 2 Brookefield Bangalore PIN: 560037, Brookefield, Bangalore
Posted 8 hours ago
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