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Customer Care Executive

salary 10,000 - 15,000 /month
company-logo
job companyClickretina
job location Vineet Khand 2, Lucknow
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Required Skills & Qualities

  • Good communication skills (verbal & written)

  • Patient, empathetic, and customer-focused attitude

  • Strong problem-solving abilities

  • Confident in troubleshooting and investigating technical issues

  • Ability to handle customer queries and resolve complaints effectively

  • Good knowledge of Microsoft Excel (data handling & basic formulas preferred)

Key Responsibilities

  • Provide technical support via calls, chat, or email

  • Investigate issues when sufficient information is not available

  • Maintain proper documentation and track cases

  • Monitor performance and report updates to decision-makers

  • Coordinate effectively with internal teams when required

Eligibility

  • Bachelor’s degree preferred

  • Male/Female – Anyone can apply

Benefits

  • Competitive salary based on experience and performance

  • Career growth and internal development opportunities

  • Access to training and skill enhancement resources

  • Opportunity to stay updated with industry trends

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Clickretina.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 2 Customer Care Executive at Clickretina
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process, Basic knowledge of Excel

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

Clickretina

Interview Address

D-2/82, Gomti Nagar, Vineet Khand, Lucknow
Posted 2 days ago
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