Required Skills & Qualities
Good communication skills (verbal & written)
Patient, empathetic, and customer-focused attitude
Strong problem-solving abilities
Confident in troubleshooting and investigating technical issues
Ability to handle customer queries and resolve complaints effectively
Good knowledge of Microsoft Excel (data handling & basic formulas preferred)
Key Responsibilities
Provide technical support via calls, chat, or email
Investigate issues when sufficient information is not available
Maintain proper documentation and track cases
Monitor performance and report updates to decision-makers
Coordinate effectively with internal teams when required
Eligibility
Bachelor’s degree preferred
Male/Female – Anyone can apply
Benefits
Competitive salary based on experience and performance
Career growth and internal development opportunities
Access to training and skill enhancement resources
Opportunity to stay updated with industry trends