Customer Care Executive

20,000 - 21,000 /month

Goodliving Infrastructure Private Limited

Gomti Nagar, Lucknow

6 - 12 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Goodliving Infrastructure Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to other. The role offers ₹20000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Goodliving Infrastructure Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Care Executive job offered by Goodliving Infrastructure Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹21,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar, Lucknow.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Gomti Nagar, Lucknow.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹21,000 per month. This is a Full Time opportunity and has 3 openings available.