Customer Care Executive

salary 15,000 - 22,000 /month
company-logo
job companyBpo Company
job location turbhe, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Weekly Off: 1 Rotational Off

Eligibility Criteria

Freshers or Minimum 6 months of experience in Customer Service

Must clear the Versant Test with a minimum score of 4

Key Responsibilities

Handle customer queries and complaints through calls, chats, and emails

Provide accurate information on flight bookings, schedules, and policies

Manage inbound and outbound interactions professionally

Resolve customer concerns and escalate complex cases when required

Support back-office operations such as documentation and follow-ups

Ensure high levels of customer satisfaction and service quality

For experience:-

CTC: ₹28,500

In-Hand: ₹24,000

For fresher:-

CTC: ₹23,000

In-hand: ₹ 18,500

Shift Timings

Male Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)

Female Candidates: Day Shifts (Any 9 hours till 8:00 PM)

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BPO COMPANY.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 30 Customer Care Executive at BPO COMPANY
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 22000

English Proficiency

Yes

Contact Person

Chetana
Posted 16 hours ago
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