Customer Care Executive

Date – 10th September 2025

Job Description – Customer Care Executive

Position:  1

Department: Customer Service

Location: Thane (Bhiwandi)

Profile:

·         Attend and manage Customer toll free number where service and sale calls are received,

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits

·         Providing complete information about the product to the customer.

·         Follow up to ensure resolution.

·         Keep records of customer interactions, process customer accounts and file documents.

·         Follow communication procedures, guidelines and policies.

·         Maintain records of all complains in an orderly manner.

·         Handle service dealers.

Preferred candidate:

Good communication skills in English & Hindi

Should be able to coordinate with various people and get work done.

Team management skills

4.      Should be proficient in MS OFFICE – Excel, PowerPoint.

Experience: 3-5  years in similar job profile.

Education- Qualification: Any Graduate

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BPIN Pvt. Ltd..
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at BPIN Pvt. Ltd.
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.