Customer Care Executive

10,000 - 20,000 /month

Bookingmate Private Limited

Kakkanad, Kochi

0 - 6+ years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Malayalam

Graduate and above

Females Only

6 days working | Flexible Shift

Laptop/Desktop

Job Description

Company: BookingMate Private Limited
Job Type: Full-time
Department: Customer Support
Location: Kochi, Thrissur (Relocation Required)

Job Overview

BookingMate Private Limited is looking for a Customer Support Executive to assist customers and ensure smooth communication between our platform and users. The candidate will handle customer queries, resolve issues, and provide excellent service to our customers and partners.

Key Responsibilities

Handle incoming and outgoing calls with customers.
Respond to customer queries via phone, WhatsApp, and email.
Assist customers with booking-related issues and support requests.
Coordinate with internal teams to resolve customer concerns quickly.
Maintain proper records of customer interactions and complaints.
Provide clear information about services, policies, and booking processes.
Ensure high customer satisfaction and professional communication.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kochi.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Bookingmate Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 3 Customer Care Executive at Bookingmate Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Flexible Shift.