Customer Care Executive

20,000 - 28,000 /month

Bizdom Consulting

Goregaon (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Roles & Responsibilities:

Handle both inbound and outbound calls as per requirement.
Provide real time tracking updates and ETA to customers and e-commerce sellers.
Coordinate with branch, Hub, warehouse and transporter teams for pickup and delivery issues.
Update CRM/TMS with call notes, resolution status and customer feedback.

Requirements:

Excellent Communication Skills required.
English Proficiency is must.
12th/Graduate Any.
Must have previous experience in a Logistics or related field.
Only female can apply for this role.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Goregaon (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹28,000 per month. This is a Full Time opportunity and has 5 openings available.