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Customer Care Executive

salary 12,000 - 16,000 /month
company-logo
job companyBegum's
job location Mahindra Park, Delhi
job experience1 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

1. Customer Relationship Management

Handle customer enquiries through WhatsApp, Instagram, phone calls, and other online platforms.

Assist customers with product details, pricing, availability, and order status.

Maintain good customer relationships and ensure a premium shopping experience.

Follow up with customers and manage customer feedback.

2. Website & E-Commerce Management

Manage and update the company website on a regular basis.

Upload new products with photographs, descriptions, prices, and product details.

Manage online orders, order tracking, and customer queries.

Ensure product listings and website information are accurate and up to date.

3. Social Media Coordination

Coordinate with the social media team for product updates and new collections.

Respond to customer messages and enquiries on Instagram and other platforms.

Candidate Requirements

Good communication skills in English and Hindi.

Basic computer knowledge and proficiency in website management.

Experience with e-commerce platforms such as Shopify or similar will be preferred.

Customer-friendly attitude, professional behaviour, and attention to detail.

Previous experience in fashion, retail, or women's ethnic wear will be an advantage.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahindra Park, Delhi.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Mahindra Park, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Website handling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhiraj Bhagat Singh

Interview Address

3342, Pitampura, Pitampura, Delhi
Posted a day ago

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