jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 22,000 - 26,000 /month
company-logo
job companyLeadvision Trading (india) Private Limited
job location Janakpuri, Delhi
job experience1 - 2 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: FMCG
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description


We are looking for a Complaint Executive who can effectively handle distributor/customer complaints, ensure timely resolution, maintain accurate records, and coordinate with internal teams for smooth complaint management.


Key Responsibilities :-

  • Handle and resolve customer and distributor complaints and queries professionally and effectively.

  • Make outbound calls to customers/distributors for complaint follow-up, clarification, and resolution.

  • Coordinate with relevant departments to ensure complaints are resolved within the required timeline.

  • Maintain, update, and organize complaint-related data, records, and reports accurately.

  • Prepare and present MIS/complaint reports as required.

  • Handle multiple complaints/tasks simultaneously while maintaining accuracy and follow-up.

  • Prepare and maintain PowerPoint (PPT) presentations for complaint data, analysis, and reporting.

  • Ensure proper documentation and correspondence using MS Word.

  • Identify recurring complaint issues and highlight them to the concerned team/management.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹22,000-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There is 1 vacancy for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Janakpuri, Delhi.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹22,000-₹26,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, Ms Excel, Powerpoint Presentation

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 26000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Team HR

Interview Address

A-1/175, First Floor, Main Najafgarh Road, Janakpuri, New Delhi – 110058, Janakpuri, Delhi
Posted 10 hours ago
similar jobs

Apply to similar jobs

₹ 30,000 - 40,000 per month
Nikhil Nandi & Associates
Work from home
6+ months Experience in Customer Support / TeleCaller
10 Openings
High DemandHigh Demand
₹ 25,000 - 35,000 per month
Agni Devices Private Limited
Vikas Puri, Delhi
SkillsOther INDUSTRY, ,
2 Openings
₹ 25,000 - 65,000 per month *
Shriram Life Insurance Company Limited
Work from home
Skills,, Other INDUSTRY
Incentives included
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates