Customer Care Executive

salary 16,200 - 39,500 /Month*
company-logo
job companyBalaji Electricals And Enterprises
job location Nerul, Mumbai
incentive₹3,700 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
New
2 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Balaji Electricals And Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16200 - ₹39500 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹39500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BALAJI ELECTRICALS AND ENTERPRISES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 2 Customer Care Executive at BALAJI ELECTRICALS AND ENTERPRISES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Shift

Day

Salary

₹ 16200 - ₹ 39500

English Proficiency

Yes

Contact Person

Deepu Kumar Singh
Posted 4 hours ago
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