Customer Care Executive

Job description Greetings from BONKERS CORNER!! Positions - Customer Care Executive REQUIREMENT - ANY GRADUATE FRESHER & EXPERIENCE CAN APPLY OF THIS PROFILE Facilities - • 6 days working • Fixed Shift with Rotational week Off • English Role & Responsibilities • Respond promptly to customer inquiries via phone, email, chat, or social media platforms. • Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. • Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints. • Be adaptable and ready to switch between Voice and Chat processes based on workload and company needs. • Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible. • Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction. How to Apply: For any queries or to schedule an interview, please contact Mahima at 7066694343. Alternatively, you can send your resume to hr.recruiter@bonkerscorner.com. Kindly allow us time to review your application, and feel free to follow up via text or email.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.