Customer Care Executive

15,000 - 17,000 /month

Archishtech Solutions (opc) Private Limited

Marathahalli, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

Diploma and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

Key Responsibilities:

· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.

· Clearly explain the importance and benefits of the medical check-up in the insurance approval process.

· Address any client concerns, objections, or misconceptions about medical tests with accurate information.

· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.

· Track appointment completion and follow up to ensure all medical reports are submitted on time.

· Maintain accurate records of communications and appointments in CRM systems.

· Collaborate with underwriting and customer service teams to resolve any delays or issues.

· Educate clients about policy timelines and next steps after medicals are done.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹17,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Marathahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 20 openings available.