Customer Care Executive

• Contact customers to schedule medical check-ups required for life or health insurance policy issuance.

• Explain the process, documents required, and test details to the customer in a clear and professional manner.

• Coordinate with diagnostic centers, home collection agents, and medical practitioners to fix appointments.

• Ensure adherence to the timelines set by the insurance company for medical evaluations.

• Handle rescheduling requests, cancellations, and follow-ups with both customers and diagnostic partners.

• Update appointment status and details in internal systems or CRM tools.

• Maintain a log of interactions and ensure data accuracy and confidentiality.

• Liaise with insurance underwriters or agency teams to resolve queries or escalate special cases.

• Send appointment reminders and ensure customer attendance for check-ups.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ARCHISHTECH SOLUTIONS (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at ARCHISHTECH SOLUTIONS (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.