Customer Care Executive

15,000 - 20,000 /month

Apls Repaircare India (opc) Private Limited

Mathikere, Bangalore

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Apls Repaircare India (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Apls Repaircare India (opc) Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Care Executive job offered by Apls Repaircare India (opc) Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mathikere, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Executive job is located in Mathikere, Bangalore.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.