Customer Care Executive

13,000 - 18,000 /month

Aneja's Training And Placement Services

Gajapati Nagar, Bhubaneswar

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at Aneja's Training And Placement Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹18,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gajapati Nagar, Bhubaneswar.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-7 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Gajapati Nagar, Bhubaneswar.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹18,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Shift

Rotational

Contract Job

Salary

₹ 13000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anurag

Interview Address

TPCODL Integrated Call Centre (ICC), Plot No-4706, New Govt. Colony, Gajapati Nagar, Infront of Directorate of Drug Control, Bhubaneswar, Odisha 751013, Gajapati Nagar, Bhubaneswar

Posted 11 hours ago