Customer Care Executive

Key Responsibilities:

1. Handle inbound and outbound customer calls for Airtel retention process.

2. Understand customer concerns and provide appropriate solutions to retain them.

3. Maintain high service quality and meet retention targets.

4. Update customer records accurately in the system.

5. Adhere to process guidelines and company policies.

Eligibility:

1. Education: Minimum HSC (12th pass) or Graduate in any discipline.

2. Experience: Both freshers and experienced candidates are eligible.

3. Gender: Male/Female

4. Communication Skills: Good communication skills (moderate to good proficiency).

Process Details:

1. Salary: ₹12,000 to ₹18,000 in-hand

2. Shift Timings: Any 9-hour shift between 9 AM to 8 PM

3. Work Days: 6 days a week

4. Weekly Off: Rotational

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ALTRUIST TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at ALTRUIST TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.