Customer Care Executive

17,500 - 18,500 /month

Altruist Technologies Private Limited (axis Bank Process)

Sector 127 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Altruist Technologies Private Limited (axis Bank Process). The role offers ₹17,500 - ₹18,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates. 👍It’s inbound process

Job Requirment

📚Qualification- Graduation

Note 12th accepted with Experience minimum 6 months in calling

🚙Shuttle service available For Okhla station, Noida 37 , city centre, Noida 52 metro station , 59 metro pickup and drop free

🥰6 days working but every month we will provide you EL and PL

🏦There have chance for direct axis bank payroll according performance base

Salary

Fresher - 17500

Experience- 18500

💰Incentive

minimum 10k every month for upselling

Upto 4k service reward every month from company side

💯We are not taking any kind of charge from candidates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹17,500-₹18,500 per month. This is a Full Time job.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 127 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 99 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 127 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹17,500-₹18,500 per month. This is a Full Time job and has 99 openings.