Customer Care Executive

Job Title: Customer Service Executive
Company: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710
Work Type: Onsite (Work from Office)
Industry: BPO
Job Type: Full-Time
Shift Timing: Rotational Day Shifts

• 08:00 AM – 05:00 PM
  
  

• 09:00 AM – 06:00 PM
  
  

• 10:00 AM – 07:00 PM
  
  

• 11:00 AM – 08:00 PM
  Interview Mode: Face-to-Face
  Interview Time: 11:00 AM – 05:00 PM
  Work Days: Monday to Saturday
  Weekly Off: Rotational
  
  

Job Description:

Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.

Key Responsibilities:

• Handle inbound calls from customers and resolve queries efficiently.
  
  

• Ensure customer satisfaction through effective communication.
  
  

• Maintain call records and adhere to process compliance.
  
  

Eligibility Criteria:

• Education: Minimum 12th Pass or Graduate.
  
  

• Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.
  
  

• Age Limit: 18 to 34 years.
  
  

• Gender: Male & Female candidates eligible.
  
  

• Communication Skills:
  
  

  • Non-lingual (Good English): ₹16,000 in-hand
    
    

  • Linguistic Candidates (Regional Language): ₹18,000 in-hand
    
    

Compensation & Benefits:

• Salary: ₹16,000 – ₹18,000 (based on language proficiency)
  
  

• Incentives: Performance-based incentives available

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ALTRUIST TECHNOLGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at ALTRUIST TECHNOLGIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.