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Customer Care Executive

salary 17,500 - 18,500 /month
company-logo
job companyAltruist
job location Sector 127 Noida, Noida
job experience6 - 36 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Cab

Job Description

We are looking for a Customer Care Executive to join our team at ALTRUIST. The role offers ₹ 17,500 - ₹ 18,500 and involves managing customer calls, delivering outstanding customer service related to BPO.



Job Requirements:


1-- Graduate fresher can also apply for this job

2-- 12th pass with minimum 6th month of experience in customer Service or Telesales.

3-- We need candidates with fluent English.


# We need fluent English


Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What qualifications and experience are required for this Customer Care Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹17,500-₹18,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 127 Noida, Noida.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sector 127 Noida, Noida.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹17,500-₹18,500 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

We need fluent English

Shift

Day

Contract Job

No

Salary

₹ 17500 - ₹ 18500

Contact Person

Rohit Kumar
Posted 8 hours ago
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