Customer Care Executive

10,000 - 17,000 /month

Altruist

Rajarhat, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

14 Openings

Full Time

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹17,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
How many openings are available for this position?
Ans : There are 14 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Rajarhat, Kolkata.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹17,000 per month. This is a Full Time opportunity and has 14 openings available.