Customer Care Executive

16,000 - 19,000 /month

Aerial Telecom Solutions Private Limited

Sector 63 Noida, Noida

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for dynamic and customer-focused professionals for our Banking & NBFC Customer Service Process. The role involves assisting customers with their loan applications, resolving queries, ensuring proper documentation, and handling loan enquiry-related issues in a timely and professional manner.

Key Responsibilities:

Handle inbound and outbound calls to resolve customer queries related to loan applications and loan enquiries.
Ensure accurate documentation and verification process as per company and client guidelines.
Provide clear and effective communication to customers regarding loan products and status.
Maintain records of customer interactions and escalate unresolved issues to the concerned department.
Deliver high levels of customer satisfaction through problem-solving and query resolution.

Requirements:

Minimum Qualification: Graduate.
Minimum 6 months of customer service experience (Banking/NBFC preferred).
Good communication skills (verbal and written).
Knowledge of basic banking terms and loan processes.
Strong problem-solving ability with a customer-first approach.
Immediate joiners preferred.

Work Details:

6 Days Working
Rotational Day Shifts
Rostered Week Offs
Male & Female candidates can apply

Walk-In Interview Details:
📍 Address: H-25, 1st Floor, Xenon Premium Office, Sector–63, Noida–201301
Landmark: Beside Jeep Showroom
🗓️ Days: Monday to Saturday
⏰ Timing: 10:00 AM – 2:00 PM

Contact:
HR – Gaurav 📞 8800387402

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 5 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 63 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹19,000 per month. This is a Full Time job and has 5 openings.