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Customer Care Executive

salary 18,820 - 28,000 /month*
company-logo
job companyAdvaith Aerospace Private Limited
job location Banashankari, Bangalore
incentive₹5,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Kannada
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
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Job Description

Customer Communication

  • Handle inbound and outbound calls related to service appointments

  • Remind customers about periodic service, AMC, and value-added services

  • Follow up on pending service visits and job card closures

Appointment & CRM Management

  • Schedule and confirm service appointments

  • Update customer details and service history in CRM/DMS

  • Track customer complaints and ensure timely resolution

Customer Satisfaction & Retention

  • Conduct post-service follow-up calls

  • Collect customer feedback and CSI scores

  • Address customer concerns and escalate issues when required

Coordination

  • Coordinate with Service Advisors, Workshop, and Parts teams

  • Ensure customer commitments are met within promised timelines

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18500 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Advaith Aerospace Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 2 Customer Care Executive at Advaith Aerospace Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18820 - ₹ 28000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Poornima

Interview Address

Banashankari, Bangalore
Posted 4 days ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Customer Care Executive