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Customer Care Associate

salary 19,000 - 21,000 /month
company-logo
job companyHrh Next Service
job location BTM 1st Stage, Bangalore
job experience6 - 48 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

Job Summary: Customer Care Associate (Voice Process)

  • Open Positions: 100

  • Location: Bangalore (Work from Office)

  • Salary (CTC): ₹2.29 LPA – ₹2.41 LPA

  • Experience: Freshers & Experienced (Min. 6 months BPO experience preferred)

  • Qualification: 12th Pass and Above

  • Shift Timings: Morning / General / Split Shifts (Rotational, including weekends/festivals)

Key Responsibilities

  • Handle inbound and outbound customer calls professionally using standard scripts.

  • Resolve queries, provide accurate information, and identify upselling opportunities.

  • Maintain accurate interaction records in the CRM system and meet productivity/quality targets.

Key Requirements & Skills

  • Languages: Good spoken & written Hindi and English (Regional language proficiency is a plus).

  • Communication & Listening: Strong active listening, problem-solving, and professional customer engagement.

  • Technical Skills: Basic MS Office and CRM tool knowledge.

  • Mandatory Requirement: Minimum Versant Score of Level 4 for Voice Process.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Associate job

  1. What qualifications and experience are required for this Customer Care Associate position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Associate job ranges between ₹19,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
  5. How many vacancies are there for this Customer Care Associate job?
    Ans : There are 99 vacancies for this Customer Care Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Associate job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Associate position is BTM 1st Stage, Bangalore.
  8. What makes this Customer Care Associate job a good opportunity?
    Ans : This Customer Care Associate job is a good opportunity as it offers a salary between ₹19,000-₹21,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 19000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Aarushi Saini

Interview Address

Tapaswiji Arcade, 186/2, Hosur Rd, near Silk Board, Central Silk Board Colony, 1st Stage BTM 1st Stage Bengaluru, Karnataka PIN: 560068, BTM 1st Stage, Bangalore
Posted 18 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Customer Care Associate