Customer Care Agents

We are looking for a Customer Care Agents to join our team at Adikyan Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Agents job

1. What is the eligibility criteria to apply for this Customer Care Agents job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Agents job?
   Ans: This Customer Care Agents job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Agents job?
   Ans: No, there is no fee applicable for applying this Customer Care Agents job and during the employment with the company, i.e., ADIKYAN PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Agents role?
   Ans: There is an immediate opening of 10 Customer Care Agents at ADIKYAN PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Agents job?
   Ans: This Customer Care Agents job has Night Shift.