CRM Technical Consultant

18,000 - 20,000 /month

Fitness Hours

B Narayanapura, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: CRM Service Manager

Job Summary

The CRM Service Manager is responsible for managing and optimizing the organization’s Customer Relationship Management (CRM) system to enhance customer satisfaction, streamline service operations, and support business growth. This role ensures the CRM platform is effectively used across teams, maintains data quality, and drives customer-centric strategies.

Key Responsibilities

Manage and update the CRM system
Keep customer data correct and organized
Help customer support team solve issues quickly
Track customer feedback and satisfaction
Create simple reports for managers
Improve service process to make customers happy

Skills Needed
- Basic knowledge of CRM software
- Good communication skills
- Problem-solving ability
- Basic computer and data handling skills

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this CRM Technical Consultant job

What skills and experience do you need for this CRM Technical Consultant job?
Ans : To apply for this CRM Technical Consultant job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this CRM Technical Consultant job?
Ans : The salary for this CRM Technical Consultant job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This CRM Technical Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in B Narayanapura, Bangalore.
How many vacancies are there for this CRM Technical Consultant job?
Ans : There are 10 vacancies for this CRM Technical Consultant role.
Is this job open for all genders?
Ans : Yes, this CRM Technical Consultant job is open for both male and female candidates.
What does the role of CRM Technical Consultant involve?
Ans : As a CRM Technical Consultant, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this CRM Technical Consultant position is B Narayanapura, Bangalore.
Who is the right fit for this CRM Technical Consultant job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this CRM Technical Consultant job.
What makes this CRM Technical Consultant job a good opportunity?
Ans : This CRM Technical Consultant job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 10 openings.