CRM Team leader

20,000 - 25,000 /month

Prayag Hospital & Reasearch Centre Private Limited

Block A Sector 41 Noida, Noida

5 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a CRM Team leader to join our team at Prayag Hospital & Reasearch Centre Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this CRM Team leader job

What qualifications and experience are required for this CRM Team leader position?
Ans : Candidates should have a Graduate and above qualification with 5-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this CRM Team leader job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This CRM Team leader job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block A Sector 41 Noida, Noida.
How many vacancies are there for this CRM Team leader job?
Ans : There are 10 vacancies for this CRM Team leader role.
Is this job open for all genders?
Ans : Yes, this CRM Team leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this CRM Team leader position is Block A Sector 41 Noida, Noida.
What makes this CRM Team leader job a good opportunity?
Ans : This CRM Team leader job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.