CRM Team Leader

25,000 - 35,000 /month

Prayag Hospital & Reasearch Centre Private Limited

Block A Sector 41 Noida, Noida

3 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a CRM Team leader to join our team at Prayag Hospital & Research Centre Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹25,000 - ₹35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this CRM Team Leader job

What qualifications and experience are required for this CRM Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this CRM Team Leader job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This CRM Team Leader job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block A Sector 41 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this CRM Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This CRM Team Leader job is located in Block A Sector 41 Noida, Noida.
Why should you apply for this CRM Team Leader job?
Ans : This CRM Team Leader job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.