CRM Executive

20,000 - 30,000 /month

Manufacturing Company

Chawri Bazar, Delhi

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Logistics

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities

1. Handle customer inquiries received via Phone calls, Email, WhatsApp, IndiaMART, and other platforms

2. Submit tenders and quotations as required

3. Prepare and send professional Quotations and Proforma Invoices

4. Follow up on payments and coordinate with accounts team

5. Manage inventory records and updates

6. Build and maintain excellent customer relations

7. Oversee complete Order Management from receipt to closure

8. Coordinate dispatches, logistics, and delivery tracking

Required Skills:

1. Proficiency in Microsoft Excel and Word (essential for data handling, reporting, and documentation)

2. Strong email writing skills with professional communication

3. Excellent verbal and written communication skills in English and Hindi

4. Good interpersonal skills and customer service orientation

5. Knowledge of Tally Prime is preferred (added advantage for accounting/inventory entries)

6. Organized, multitasking ability, and attention to detail

7. Prior experience in CRM, sales coordination, customer support, or back-office role in trading/manufacturing/industrial

8. products sector will be an advantage (freshers with strong skills may also apply)

Salary

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this CRM Executive job

What skills and experience do you need for this CRM Executive job?
Ans : To apply for this CRM Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this CRM Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This CRM Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chawri Bazar, Delhi.
How many vacancies are there for this CRM Executive job?
Ans : There is 1 vacancy for this CRM Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this CRM Executive role. Only female candidates are eligible.
What are the key responsibilities of this CRM Executive job?
Ans : As a CRM Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this CRM Executive position is Chawri Bazar, Delhi.
Who is the right fit for this CRM Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this CRM Executive job.
What makes this CRM Executive job a good opportunity?
Ans : This CRM Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 1 openings.