International Non Voice Process

20,000 - 70,000 /month*

Zomato

Connaught Place, Delhi

₹30,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a International Non Voice Process to join our team at Zomato . The role offers ₹ 20,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Non Voice Process job

What skills and experience do you need for this International Non Voice Process job?
Ans : To apply for this International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What salary is offered for this International Non Voice Process job?
Ans : The salary for this International Non Voice Process job ranges between ₹20,000-₹70,000 per month.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Connaught Place, Delhi.
How many openings are available for this position?
Ans : There are 70 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What does the role of International Non Voice Process involve?
Ans : As a International Non Voice Process, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Non Voice Process job is located in Connaught Place, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹20,000-₹70,000 per month. This is a Full Time opportunity and has 70 openings available.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, Voice and non voice process, International processes only, BPO EXPERIENCE PREFERRED, Graduate fresher can Apply, GDS knowledge Required, Age upto 40 can apply