Counsellor

18,000 - 45,000 /month

Chief Immigration Consultants

Sector-37 Chandigarh, Chandigarh

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Languages: Hindi, Punjabi

Graduate and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Counsellor to join our team at Chief Immigration Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18000 - ₹45000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Counsellor job

Who is eligible to apply for this Counsellor job at Chief Immigration Consultants?
Ans : Candidates should have a Graduate and above qualification for this Counsellor job offered by Chief Immigration Consultants.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹45,000 per month in this Counsellor position.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-37 Chandigarh, Chandigarh.
How many vacancies are there for this Counsellor job?
Ans : There are 2 vacancies for this Counsellor role.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Counsellor position is Sector-37 Chandigarh, Chandigarh.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹18,000-₹45,000 per month. This is a Full Time job and has 2 openings.