Counsellor

8,000 - 12,000 /month

Avi Edutech

Alambagh, Lucknow

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Counsellor to join our team at Avi Edutech to handle customer calls, provide exceptional customer support and resolve queries related to . The role offers an attractive in-hand salary of ₹8000 - ₹12000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Counsellor job

What are the eligibility criteria for this Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Counsellor job offered by Avi Edutech in Alambagh, Lucknow.
What salary is offered for this Counsellor job?
Ans : The salary for this Counsellor job ranges between ₹8,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alambagh, Lucknow.
How many vacancies are there for this Counsellor job?
Ans : There is 1 vacancy for this Counsellor role.
Is this job open for all genders?
Ans : Yes, this Counsellor job is open for both male and female candidates.
What does the role of Counsellor involve?
Ans : As a Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Counsellor position is Alambagh, Lucknow.
Who is the right fit for this Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-5 years of experience is the right fit for this Counsellor job.
What makes this Counsellor job a good opportunity?
Ans : This Counsellor job is a good opportunity as it offers a salary between ₹8,000-₹12,000 per month. This is a Full Time job and has 1 openings.