Contact Centre

Not Disclosed

Kotak Mahindra Bank Limited

Sector 62 Noida, Noida

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Sky Service Cards - SME-Sky Channel-Contact Centre Inbound - Handle inbound calls related to Sky Service Cards through the contact centre. - Engage with Small and Medium Enterprises (SME) clients via the Sky Channel. - Provide customer support and service assistance efficiently. - Work in a structured contact centre environment based in Noida. - Role focuses on communication and problem-solving skills to support clients. - Requires adaptability to contact centre processes and customer handling. - Likely involves managing queries, complaints, and service requests. - Emphasis on maintaining service quality and customer satisfaction. - May require coordination with internal teams for issue resolution. - Suitable for candidates with prior experience in inbound customer support roles.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Contact Centre job

What are the eligibility criteria for this Contact Centre job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Contact Centre job offered by Kotak Mahindra Bank Limited in Sector 62 Noida, Noida.
What salary is offered for this Contact Centre job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Contact Centre job is open for both male and female candidates.
Where is this job located?
Ans : This Contact Centre job is located in Sector 62 Noida, Noida.
Why should you apply for this Contact Centre job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.