Telecaller

16,000 - 20,000 /month

Trustiv

Indirapuram, Ghaziabad

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team [Socially India Included Foundation] to handle customer calls, provide exceptional customer support and resolve queries related to NGO. The role offers an attractive in-hand salary of ₹16000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 5 years of experience. Candidate should have good English speaking and understanding. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have All Education levels with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Trustiv in Indirapuram, Ghaziabad.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indirapuram, Ghaziabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Indirapuram, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-5 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.