Collection Telecaller

10,000 - 20,000 /month*

Saumya Financial Services

Alkapuri, Vadodara

₹8,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Gujarati

10th Pass and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Collection Telecaller to join our team at Saumya Financial Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Collection Telecaller job

Can freshers or experienced candidates apply for this Collection Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Collection Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Collection Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Alkapuri, Vadodara.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Collection Telecaller job. Only male candidates can apply.
Where is this job located?
Ans : This Collection Telecaller job is located in Alkapuri, Vadodara.
Why should you apply for this Collection Telecaller job?
Ans : This Collection Telecaller job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.