Collection Telecaller

15,000 - 18,000 /month

Fatakpay Digital Private Limited

Ameerpet, Hyderabad

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Collections Telecallers to join our team at Fatakpay Digital Private Limited. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Telecaller job

What qualifications and experience are required for this Collection Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Telecaller job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many vacancies are there for this Collection Telecaller job?
Ans : There are 50 vacancies for this Collection Telecaller role.
Is this job open for all genders?
Ans : Yes, this Collection Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Telecaller position is Ameerpet, Hyderabad.
What makes this Collection Telecaller job a good opportunity?
Ans : This Collection Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 50 openings.