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Collection Team leader

salary 18,000 - 28,000 /month*
company-logo
job companyG. D. M Management Services Private Limited
job location Pitampura, Delhi
incentive₹5,000 incentives included
job experience2 - 6+ years Experience in Customer Support / TeleCaller
12 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

JOB DESCRIPTION for TEAM-LEADER

• Lead and manage a team of Tele-calling and Field collection agents.

• Set and monitor performance targets for the team.

• Provide training, support, and guidance to team members.

• Ensure compliance with company policies and regulatory requirements.

• Handle escalated customer issues and resolve in a timely manner.

• Analyze collection data to identify areas for improvement.

• Develop and implement strategies to improve collection efficiency.

• Prepare and present regular reports on team performance.

SKILLS

• Leadership

• Team Management

• Customer Service

• Compliance

• Data Analysis

• Performance Monitoring

• Conflict Resolution

• Microsoft Office

• Negotiation

ELIGIBILITY & SALARY CRITERIA

• Experience - Min 2 Year experience in Team Leading (DRA or Non-DRA)

• Salary - 18k- 23k (Negotiable as per previous salary package)

• Qualification - 12th or above

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Collection Team leader job

  1. Who is eligible to apply for this Collection Team leader job at G. D. M Management Services Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Collection Team leader job offered by G. D. M Management Services Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹28,000 per month in this Collection Team leader position.
  3. What shift and timings does this job follow?
    Ans : This Collection Team leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
  5. How many vacancies are there for this Collection Team leader job?
    Ans : There are 12 vacancies for this Collection Team leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Team leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Collection Team leader, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Collection Team leader position is Pitampura, Delhi.
  9. Who is the right fit for this Collection Team leader job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 2-7 years of experience is the right fit for this Collection Team leader job.
  10. What makes this Collection Team leader job a good opportunity?
    Ans : This Collection Team leader job is a good opportunity as it offers a salary between ₹18,000-₹28,000 per month. This is a Full Time job and has 12 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 28000

Regional Languages

Hindi

Contact Person

Priya

Interview Address

c-568 Saraswati Vihar, Delhi-110034, Pitampura, Delhi
Posted 3 days ago
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