Collection Manager

10,000 - 20,000 /month*

Samasta Globazo Solution Llp

Dunlop, Kolkata

₹5,000 incentives included

4 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Manager to join our team at Samasta Globazo Solution Llp. The role offers ₹10,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction,resolution rates and meeting monthly targets.

Job Requirements:

The minimum qualification for this role is Graduate and 4 - 6+ years of experience. The role involves team management and meeting monthly collection targets, providing right information and escalating complex problems to management. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Collection Manager job

Who is eligible to apply for this Collection Manager job at Samasta Globazo Solution Llp?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Collection Manager job offered by Samasta Globazo Solution Llp.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Collection Manager position.
What shift and timings does this job follow?
Ans : This Collection Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dunlop, Kolkata.
How many vacancies are there for this Collection Manager job?
Ans : There are 5 vacancies for this Collection Manager role.
Is this job open for all genders?
Ans : Yes, this Collection Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Manager, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Collection Manager position is Dunlop, Kolkata.
Who is the right fit for this Collection Manager job?
Ans : A candidate having skills like Computer Knowledge with 4-7 years of experience is the right fit for this Collection Manager job.
What makes this Collection Manager job a good opportunity?
Ans : This Collection Manager job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 5 openings.