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Customer Support Collection Manager

salary 20,000 - 50,000 /month
company-logo
job companyFinsolve Resurgence Services (opc) Private Limited
job location Dwarka Mor, Delhi
job experience1 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

We are looking for a Collection Manager to join our team at Finsolve Resurgence Services (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹20,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Collection Manager job

  1. What skills and experience do you need for this Customer Support Collection Manager job?
    Ans : To apply for this Customer Support Collection Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Collection Manager job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Collection Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
  5. How many vacancies are there for this Customer Support Collection Manager job?
    Ans : There are 10 vacancies for this Customer Support Collection Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Collection Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Collection Manager job?
    Ans : As a Customer Support Collection Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Collection Manager position is Dwarka Mor, Delhi.
  9. Who is the right fit for this Customer Support Collection Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support Collection Manager job.
  10. What makes this Customer Support Collection Manager job a good opportunity?
    Ans : This Customer Support Collection Manager job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 50000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Shalini

Interview Address

343 SECOND FLOOR KAKROLA HOUSING COMPLEX, Dwarka Mor, Delhi
Posted 5 hours ago
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