Collection Manager

20,000 - 60,000 /month*

D B Consultancy

Lokhandwala Andheri West, Mumbai

₹30,000 incentives included

1 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Collection Manager to join our team at ridha associates. The role offers ₹20000 - ₹60000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Collection Manager job

What is the eligibility criteria to apply for this Collection Manager job?
Ans: The candidate should be All Education levels and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Collection Manager job?
Ans: This Collection Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Manager job?
Ans: No, there is no fee applicable for applying this Collection Manager job and during the employment with the company, i.e., D B Consultancy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Manager role?
Ans: There is an immediate opening of 99 Collection Manager at D B Consultancy
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Collection Manager job?
Ans: This Collection Manager job has Day Shift.