Collection Manager

20,000 - 60,000 /month*

D B Consultancy

Lokhandwala Andheri West, Mumbai

₹30,000 incentives included

1 - 4 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Collection Manager to join our team at ridha associates. The role offers ₹20000 - ₹60000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Collection Manager job

What qualifications and experience are required for this Collection Manager position?
Ans : Candidates should have All Education levels with 1-4 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Collection Manager job ranges between ₹20,000-₹60,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lokhandwala Andheri West, Mumbai.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Manager job is open for both male and female candidates.
What are the key responsibilities of this Collection Manager job?
Ans : As a Collection Manager, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Manager job is located in Lokhandwala Andheri West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-4 years of experience is ideal for this Collection Manager job.
Why should you apply for this Collection Manager job?
Ans : This Collection Manager job offers a salary between ₹20,000-₹60,000 per month. This is a Full Time opportunity and has 99 openings available.